Monitoring🔗

Control the status of the Eocortex servers and the cameras connected to them with the Monitoring service.

Note

This feature is available only for Enterprise and ULTRA licenses.

Description

The Eocortex Monitoring service allows to control:

  • Availability of Eocortex servers

  • Utilization rate of CPUs, RAM and network adapters of Eocortex servers

  • Availability of cameras connected to Eocortex servers

  • Status of Eocortex servers archive recording subsystem

  • Active client connections to Eocortex servers

All information collected by the service from the servers is available for viewing in the Web Client.

In addition to real-time monitoring, the service is also able to send email notifications about problems that occur in the system, such as:

  • No connection with the server

  • Audio / video stream processing problem

  • Other server problems

    • Issues with drives for writing the archive

    • Errors when saving events of the log

    • Errors when recording video to the archive

    • Archive subsystem overload

Structure of the service

The Eocortex Monitoring service consists of the following components:

  • Eocortex Monitoring Server. The core of the service. An OS service that processes and maintains received data about the state of the system, as well as sends out notifications when problems occur. Deployment performs as part of a separate installation process.

  • Eocortex Monitoring Agent. Medium between the Eocortex Monitoring Server and Eocortex servers. Collects data about the system state and delivers it to the core of the service. Deployment performs as part of the Eocortex Server installation process.

  • Eocortex Monitoring Web Client. User interface of the service. Allows viewing real-time information about the current state of the system components. Being installed automatically together with the Eocortex Monitoring Server, it can be accessed at the address of the device where the server component of the service is installed.

Requirements and limitations
  • The Monitoring service is a standalone application and must be installed individually.

  • The service can be installed on any computer without installing the Eocortex Server on it.

  • Only one service instance can be configured for the entire system.

  • Only one system can be connected to the service at a time.

  • The Monitoring service does not provide any options for transferring the received data to other monitoring systems.

  • Data transfer between the Servers and the service is handled only by the Eocortex Monitoring Agent service, which installs automatically together with the Eocortex Server from the full distribution package.

Related references