Updating Eocortex software🔗
Updating Eocortex applications can be done by installing the latest version of the application over the older one (see Installing Eocortex software from a common installer). During installation, the program files of the previous version are deleted, but all settings as well as the archive and the license binding are retained. Thus, no additional settings are required after installing the new software version.
Warning
Starting from version 3.4 of Eocortex, certain components use PostgreSQL database management system of version 11 or later. In this respect, before installing version 3.4 and higher (as well as when upgrading from version 3.3 and lower to version 3.4 and higher), it is required to review the PostgreSQL installation information.
Warning
When upgrading an application, the new version must be of the same bit depth as the previously installed version. For example, if Eocortex Server (32-bit) was previously installed, then when updating, select the same Eocortex Server (32-bit) option. Please note that when installing with “default” values, the application bit depth is determined automatically according to the digit capacity of the Windows operating system.
Warning
Since Eocortex version 4.0, support for Windows 7 and Windows Server 2008 operating systems, as well as 32-bit versions of other operating systems, is no longer available. This should be considered when installing or upgrading Eocortex to version 4.0 or higher.
Note
It is recommended to enable Eocortex Client automatic update in the server settings to preserve compatibility between the server after the upgrade and the existing client computers. In addition, Eocortex Client can be installed from its own distribution package.
Note
If there is a need to change the license without having to change the version or bit depth of the server application, no update is required. Just update the license.
Versions of Eocortex🔗
The version number of Eocortex applications consists of three parts: M.N.R, where M means a major version, N is for a minor version, and R is a release number.
Note
The most up-to-date version of Eocortex can be downloaded from the eocortex.com website at the Support / Software Installation Packages Supported page.
When updating the Eocortex server application from an old version to the latest one, follow the recommendations below.
Depending on the version of the installed Eocortex server application:
If the version of the currently installed server application differs from the recent one only by the release number, then you can update directly to the latest version.
If the version of the currently installed server application differs from the recent one by the number of the major or minor version, then you need to successively update the server application.
Warning
Successive updating requires you to start the server at least once after upgrading to each subsequent version.
Warning
Successive update presumes keeping the system settings and the archive of cameras. However, there is a small chance of losing the settings or the archive.
Warning
Similarly, there is an upgrade from an older to a newer version that is not up-to-date.