Main๐Ÿ”—

After successful connection to the video system, the Main page of the app is displayed.

../../_images/main-page.png

On this page, there is a Moments panel at the top, and below โ€” there are important cameras and views that you can quickly navigate to.

To add views and cameras, tap on the /mobile/img/svg/ico-plus-button.png button in the bottom right corner of the screen.

../../_images/add-objects-on-main-page.png

Note

If views are being added to the Main page for the first time, the View widget will be suggested in the list of items to add:

../../_images/add-objects-on-main-page-1.png

Note

On the Main page, the watermark is available for previews of cameras and views, as well as in Moments. For more information, see Usage in the Mobile Android client Eocortex app.

Add cameras๐Ÿ”—

By tapping on the Add cameras button, the add camera window opens. The checked camera or camera folder is added to the Main page. If you need to search for a specific camera or folder, you can also use the checkbox to mark it.

../../_images/add-cameras.png

Note

Cameras that were previously added to the Main page are displayed as unavailable.

The Selected button shows the number of selected cameras. Tapping this button opens the camera list.

../../_images/selected-cameras1.png

To remove cameras from the list, use the /mobile/img/svg/ico-delete-button.png button located opposite the camera name.

../../_images/select-camera-manage1.png

After selecting the cameras, tap the /mobile/img/svg/ico-confirm-button.png button. In this case, the selected cameras will be added to the top of the Main page.

Add views๐Ÿ”—

By tapping on the Add views button, a window for adding views opens. The marked view is added to the Main page.

../../_images/add-views1.png

Note

Views previously added to the Main page are displayed as unavailable.

The Selected button shows the number of selected cameras. Tapping this button opens the list of cameras that you can delete.

../../_images/selected-views1.png

To remove views from the list, use the /mobile/img/svg/ico-delete-button.png button located opposite the view name.

../../_images/select-views-manage.png

After selecting the views, tap the /mobile/img/svg/ico-confirm-button.png button. In this case, the selected views will be added to the top of the Main page.

System Health Monitoring๐Ÿ”—

The System Health Monitoring widget allows monitoring the status of Eocortex servers and cameras connected to them. The widget displays data from the System Health Monitoring service.

Warning

Monitoring the status of the Eocortex video surveillance system is available in the Mobile Android client Eocortex application, provided that the Access to the "System Health Monitoring" service via mobile applications right is enabled for the user group and the Eocortex Monitoring service is installed and configured.

Warning

The Access to the "System Health Monitoring" service via mobile applications right is available in the Eocortex Configurator application for users with Enterprise and ULTRA licenses with Senior administrator and Junior administrator access levels.

Note

The System Health Monitoring widget displays information about the servers that are selected for monitoring in the service settings in the Eocortex Configurator application.

To add a widget to the Main page, proceed as follows:

  • select System Health Monitoring in the widget list:

../../_images/add-widgets-on-main.png
  • tap the /mobile/img/svg/ico-plus-button.png button in the lower right corner of the screen and select System Health Monitoring.

By default, the widget is added to the top of the page.

Note

A widget added to the Main page is automatically saved in the user's account, provided that they are authorized in the system.

To remove the System Health Monitoring widget from the System Health Monitoring page, switch to the changing widget mode.

Widget with a single server๐Ÿ”—

The widget with monitoring of one contains:

../../_images/one-server-widget.png
  • Server name

  • Server status:

    • Working

    • Errors present

    • Not working

  • Number of working cameras

  • Number of cameras with errors

Note

To view the system monitoring report, tap the System Health Monitoring widget on the Main page or select System Health Monitoring on the More page.

Warning

To view the video surveillance system monitoring report, the user must be connected to it.

Widget with multiple servers๐Ÿ”—

The widget with monitoring of several servers contains:

../../_images/multiple-servers-widget.png
  • Number of monitored servers

  • Server statuses:

    • working properly

    • working with errors

    • not working

A properly functioning server is one that operates without errors and all of its cameras are working properly.

Note

To view the system monitoring report, tap the System Health Monitoring widget on the Main page or select System Health Monitoring on the More page.

Warning

To view the video surveillance system monitoring report, the user must be connected to it.

Reports๐Ÿ”—

The following tabs are available in the monitoring report:

../../_images/report-servers.png

Servers๐Ÿ”—

The report contains information about the status of video surveillance system servers monitored by the Eocortex Monitoring service:

  • CPU: CPU usage on the server (%).

  • RAM: ratio of memory used on the server to the total server memory (GB).

  • Working cameras: ratio of the number of working cameras to the total number of cameras on the server.

  • Errors: drop-down list of server errors and archive recording errors.

  • Additional: drop-down list with additional information about the server.

../../_images/server-issues-and-additional-info.png

Note

By default, the Errors and Additional drop-down lists are collapsed.

By using the button /mobile/img/svg/ico-search.png in the upper right corner, case-insensitive Search by cameras and folders is performed:

../../_images/search-by-servers.png

At the top of the screen, opposite the /mobile/img/svg/ico-search.png search button, the with errors filter is available. When this filter is selected, all servers with the status Errors present and Not working are displayed.

Warning

By tapping the /mobile/img/svg/ico-search.png button, the with errors filter is reset.

Cameras๐Ÿ”—

The report displays information about the status of cameras on servers monitored by the Eocortex Monitoring service. The report is presented as a tree of cameras attached to the server.

../../_images/report-cameras.png

Warning

The camera tree display in the report is only available in the list view mode.

For each camera, either the status with the detected error (e.g., problems with receiving the main video stream) or the status No errors detected is displayed.

By clicking on the camera, it is possible to view information about the stream:

../../_images/report-cameras-stream.png

If the camera status differs from No errors detected, it is highlighted in red in the camera tree and displayed in the report as a camera operating with errors.

For servers and folders, the number of cameras operating with errors is counted:

../../_images/errors-counting.png

Warning

If the server has the status Not working, it will not be available for viewing in the camera report.

By using the button /mobile/img/svg/ico-search.png in the upper right corner, case-insensitive Search by cameras and folders is performed:

../../_images/report-search-result-cameras.png

The search results are displayed in the following order:

  • Server

  • Folder

  • Camera

When one of the results is selected, the search stops.

Warning

A single folder can contain cameras attached to different servers, so the server name is added to the camera and folder names (except for parent server folders) in the search results.

At the top of the screen, opposite the search button /mobile/img/svg/ico-search.png, the with errors filter is available. When the filter is selected, all cameras with a status other than No errors detected are displayed, as well as folders containing cameras with errors (the number of cameras with errors is greater than 0).

../../_images/report-cameras-errors.png

Warning

When clicking on the /mobile/img/svg/ico-search.png button, the with errors filter is reset.

Events๐Ÿ”—

The report is a log of events of the Eocortex Monitoring service.

../../_images/report-events.png

The event contains the following information:

  • Information message.

  • Event time.

  • Name of the server where the event occurred.

The most recent events are displayed at the top of the log. The list of events is sorted by date.

Warning

The event time is displayed according to the device time usage setting. If the option is not enabled, the event time will be displayed in the server's time zone with UTC indicated.

Note

When opening the Events tab, the event log is not loaded completely. When scrolling through the log, earlier events are loaded in the background.

To filter events, tap the /mobile/img/svg/events-filter.png button.

../../_images/report-events-filters.png

The following filters are available:

  • Time period

The Up to option allows setting the date and time for events. Events that occurred after the specified time are hidden.

../../_images/report-events-period-filter.png

Warning

The date and time of the event are selected in the device's time zone.

Note

To apply the filter, tap the Apply button. If there are no changes, the button is unavailable.

  • Server

Allows selecting events for a specific server.

../../_images/report-events-server-filter.png

Warning

If there is only one server in the video surveillance system, the Server filter will be unavailable.

Note

To apply the filter, tap the Apply button. If there are no changes, the button is unavailable.

  • Camera

Allows selecting events by specific cameras. The selection is made in the camera tree.

../../_images/report-events-camera-filter.png

Warning

If there is only one camera in the video surveillance system, the Server filter will be unavailable.

The Display events not assigned to a cameras option is also available.

Note

To apply the filter, tap the Apply button. If there are no changes, the button is unavailable.

The number of filters applied is displayed on the /mobile/img/svg/events-filter.png button:

../../_images/report-events-filters-applied.png

To reset the filters applied to the log, click the Clear filters button.

Changing widgets mode๐Ÿ”—

To change widgets, tap the /mobile/img/svg/ico-points.png in the top right corner. The context menu for changing the Main page will open.

Note

You can also change the widget with a long tap on it.

../../_images/edit-main1.png

The following commands are available in the context menu:

Edit items๐Ÿ”—

Allows you to delete and swap items and widgets.

../../_images/main-set-elements-mode.png

Note

In change mode, the contents of widgets are displayed in full.

In changing widgets mode, the following actions are available:

  • Deleting objects using the /mobile/img/svg/ico-delete-button.png button.

  • Change the order of items. Allows you to swap items by long pressing.

Note

When deleting a widget, a delete confirmation dialog will appear. If all elements are deleted, the editing mode will automatically end.

To apply the changes, tap the /mobile/img/svg/ico-confirm-button.png button.

Edit widget order๐Ÿ”—

Allows you to swap widgets by long press.

../../_images/main-set-widgets-mode.png

To apply the changes, tap the /mobile/img/svg/ico-confirm-button.png button.

Configure Moments๐Ÿ”—

Allows you to switch to the Moments settings.

Viewing cameras๐Ÿ”—

If you tap on a camera on the Main page, it opens in full-screen mode.

Warning

The camera is displayed in single mode, and there is no option to swipe left or right.

../../_images/viewing-cameras.png

Note

You can close the camera by swiping up or down.

Viewing views๐Ÿ”—

When you tap on a view on the Main page, it opens in full-screen mode.

../../_images/viewing-views.png

Warning

The view is displayed in single mode, and there is no option to swipe left or right.

In view mode, the number of columns in the view can be changed by zooming. After closing the view mode, this change will be reset.

When tapping on the camera, it will be displayed in full-screen mode. You can see all the view cameras by swiping left to right.

If the client view is opened, the /mobile/img/svg/ico-points.png button appears in the corner. By pressing it, you can open the view menu and go to the view editor. Returning from the view editor will take you back to the opened view.

../../_images/viewing-views-edit.png

Caching๐Ÿ”—

If the real-time configuration update option is enabled, then upon detecting a new configuration, the user will experience the following:

  • Rename cameras and views and display them depending on access rights on the Main page, including in edit mode.

  • Changing camera or view parameters and subsequent restart of the video stream while viewing an individual camera on the Main page or a camera from a view. The full-screen mode will be closed if the camera is not accessed.

  • Changing camera parameters and their display depend on access rights in the view and subsequent restart of video streams. If there is no access to the view, the view will be closed.

  • Ending the camera view from the view and returning to the Main page after the view has become inaccessible.

  • Updating changes in real-time when on the add views or cameras page with the option to continue adding.

  • Updating changes in real-time when editing a custom view with the option to continue editing.

System Back navigation๐Ÿ”—

Tapping the Back system navigation button in the Eocortex app:

  • When viewing the camera in full-screen mode in real time: allows you to exit full-screen mode.

  • When viewing the camera in full-screen mode, in archive playback mode: switches to real-time mode.

  • When viewing the camera in full-screen mode, in archive export mode: switches to archive playback mode.

  • When a dialog box is open: allows you to close the dialog box.