USB key offline activation

Warning

In order to install and activate a key, the user has to obtain an activation code, which looks like XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX, where X can be hex digit (i.e., 0123456789abcdef). Here’s an example of the activation code: a46a6d3e-17f6-416c-9da2-10cb4b80574e.

Warning

In order to install and activate a USB key, the Eocortex Configurator has to be launched on the server where the Eocortex Server (or Eocortex Standalone) application is installed.

To install, activate, or update a license, you must run the Eocortex Configurator. In the opened authorization window, select the server, specify the account type, enter the user name and password with configuration rights, then click Connect.

If no license is installed and activated on the server, you will be prompted to install the license. If accepted, the License Installation wizard will be launched.

In order to install a USB key, it’s required to choose the corresponding option on the Select the installation type page, tick the Offline activation checkbox and press Next.

The Select key page will appear, showing the list of USB keys connected to the server and available network keys (network keys are available for some of the licenses only). To continue the installation process, the user has to choose the required key and press Next.

If the key is activated for the first time, the USB key activation code will be requested.

License request file created successfully window will be opened, where you should Save the Key Request file... and press Next.

Note

You may close the wizard after this step. At the next launch you will be prompted to continue the installation from the step at which it was interrupted.

The created license request file (with *.McKeyRequest extension) has to be attached to an e-mail and sent to lic@eocortex.com. An e-mail with a *.McKey license file will be sent in response (keeping in mind that all answers are sent by the activation server in automatic mode, waiting after sending the license request file will take minimum time).

After receiving the license file, you must continue installation from the step at which the license file is installed (with the extension *.McKey). Select the license file the Browse… button, then press Next.

Note

If the key has already been activated before, the license installation wizard will proceed to this step immediately after the key selection.

In case of successful activation the Installation of license successfully completed page will appear. Press Finish to exit the licensing wizard.

In case an error occurs during activation, the user will see the Failed to install the license page. It will be required to finish the license installation process (press Finish), resolve the problem and start the license installation process from the beginning.

Note

The most probable cause of the offline activation error is the inconsistency between the license file and the USB key.