Software key online activation

Warning

The HASP software key that is installed on a physical machine binds to the hard drive serial number, motherboard ID, and other hardware components, including processors and network cards. If the hard drive or motherboard fails, the license tied to this key will only be active if most of the other system components remain unchanged.

Warning

The HASP software key that is installed on a virtual machine binds to the virtual MAC address, CPU properties, and UUID of the virtual machine. If any of specified components mismatches, the license bound to this key will become inactive.

Warning

In order to install and activate a key, the user has to obtain an activation code, which looks like XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX, where X can be hex digit (i.e., 0123456789abcdef). Here’s an example of the activation code: a46a6d3e-17f6-416c-9da2-10cb4b80574e.

Warning

It is prohibited to install more than one Eocortex software key on the server.

Warning

In order to install and activate a software key, the Eocortex Configurator has to be launched on the server, where the Eocortex Server (or Eocortex Standalone) application is installed.

Warning

For online activation of the key installed on the server, it is necessary that this server has access to the Internet. If such connection is not available, please see the Software key offline activation.

To install, activate, or update a license, you must run the Eocortex Configurator. In the opened authorization window, select the server, specify the account type, enter the user name and password with configuration rights, then click Connect.

If no license is installed and activated on the server, you will be prompted to install the license. If accepted, the License Installation wizard will be launched.

In order to install the license software key, the user has to select the corresponding menu item on the Select the installation type page and press Next.

The Select key page will appear, showing the list of available software and network keys (network keys are available for some of the licenses only). To continue the installation process, the user has to choose the required key and press Next.

Warning

After pressing Next, the software key is being linked to the computer, thus it’s going to be impossible to transfer it to any other machine. If the activation process was launched mistakenly, the user has to press Back and close the License installation window.

Next, the key activation code will be requested.

The next step is key activation. In case of an existing internet connection, after entering the code and pressing Next, the Eocortex server will connect to a remote license activation server and will try to perform automatic key activation in accordance with the licenses assigned to such key. The online activation of key page will be shown during the activation process.

In case of successful activation, the Installation of license successfully completed window will appear. In order to exit the licensing wizard, the user has to press Finish.

In case if an error occurs during activation, the user will see the Failed to install license page. It’s required to finish the license installation process (click Finish), resolve the problem and start the license installation process from the very beginning.

Note

Possible online activation errors:

• connection with the license activation server was interrupted during the activation process; e.g. due to a connection problem, low speed of connection or due to a problem with one of route elements

• the selected key has no assigned licenses. In such situation the user has to contact the license supplier (seller)